Canada Shipping Info

 

Yes, we ship to Canada

While we don't have physical stores in the Great White North, we offer shipping to all provinces and territories.

Shipping Methods

We primarily ship by Registered Airmail for lightweight items (under 2kg) or EMS, DHL or Fedex for heavier parcels (exceeding 2kg). 

Shipping fees are based on the actual or volumetric weight of your order, whichever is higher for DHL or FedEx and are based on actual weight for Airmal or EMS.

Our rates to Canada are low as we have up to 60% discounted rates for FedEx and DHL. If unsatisfied with our rates, you can ship under your courier account.

An estimate for the shipping fees is below.

Shipping Rates to Canada

  • Upon dispatch, delivery is estimated at 2-3 weeks, depending on the sorting speed of Canadian customs clearance and your local post office.
  • The CAD rates here are only estimates and are subject to change during checkout as the exchange rates fluctuate daily.
  • The rates listed below serve as samples to offer you a general understanding of our pricing structure. The actual shipping rates are more refined than the list below
  • Rest assured, our actual shipping rates are highly detailed and tailored to ensure you receive the most cost-effective shipping solution for your specific order. 
  • If you are unsatisfied with our billed rates, you can ship under your own courier accounts. 
Canada (100g) - Ecom ~ CAD $ 13.39
Canada (200g) - Ecom ~ CAD $ 15.90
Canada (500g) - Ecom ~ CAD $ 24.25
Canada (750g) - Ecom ~ CAD $ 31.59
Canada (1kg) - Ecom ~ CAD $ 37.24
Canada (1.5kg) - Ecom ~ CAD $ 54.84
Canada (2kg) - Ecom ~ CAD $66.15

 

Tip: Too much trouble to scan through the charts? Add your favorite items to your cart and get a shipping estimate at checkout. No charges until you confirm payment!

Kuji (NON-FLATSHIP)

  • Kuji orders will need additional shipping fees after packing as we won't know the item you get during purchase. Look for 'FLATSHIP' in the title for exceptions.
  • We'll send a separate shipping invoice for you to choose your preferred method.

Kuji (FLATSHIP)

  • For FLATSHIP Kuji, no shipping top ups are necessary.
  • If your order includes both FLATSHIP and NON-FLATSHIP items, it's treated as NON-FLATSHIP. The initial shipping paid is credited toward the final bill after packing.

Other Items  

  • For all other items, FLATSHIP shipping applies, charged upfront with no additional top-ups.
  • Large orders with upfront shipping not applied will be billed after packing for optimal rates.
  • If an order consists of both FLATSHIP and NON-FLATSHIP items, we will treat the order as NON-FLATSHIP. The shipping paid in this case is credited to the final shipping bill after packing.

  • No partial refunds will be given in the event that we combine multiple orders together. 

Pre-orders 

  • In the event that the shipping weight of the actual item defers too differently from the estimate we may invoice you for the difference; otherwise it will be the usual FLATSHIP.


Shipping Address Accuracy & Delivery Responsibility Policy

Customers are solely responsible for providing a complete and accurate shipping address at the time of checkout. This includes all required details such as apartment number, unit number, suite number, building name, postal code, and any other information necessary for successful delivery.

Orders will be shipped exactly as per the address entered by the customer. We are not responsible for delivery delays, failed deliveries, or returned parcels resulting from incomplete, incorrect, or outdated address information provided at checkout.

If a parcel is returned to us due to an insufficient or incorrect address:

  • The customer will be responsible for any reshipping fees.
  • Original shipping fees are non-refundable.
  • If the customer chooses not to proceed with reshipment, there shall be no refund or restitution given.

We are unable to guarantee address corrections after an order has been processed or shipped.

By completing a purchase, the customer acknowledges and agrees to this policy.