Contact Us

We offer shipping to all states and territories in Australia. This includes online Kuji and claw machine prizes! Email us to contact us.

Email Us

We try to reply to all emails within 3 working days (there may be delays during peak periods). If you have urgent stock availability or price enquiries, please contact our stores directly. 

Online Purchases

1) Email us for enquiries regarding your online purchases (we ship worldwide!) Kindly note that our physical stores will not have information on your online transactions.

online.orders@otakuhouse.com

Product Enquiries

2) For product, stock, and all other general enquiries. Please indicate the country which you are enquiring from.

help@otakuhouse.com