Wandering Witch: The Journey of Elaina Tenitol Tall Elaina School Uniform ver. Figurine <br>[Pre-Order 16/03/25]

Wandering Witch: The Journey of Elaina Tenitol Tall Elaina School Uniform ver. Figurine
[Pre-Order 16/03/25]

On Sale $94.99 USD Regular price $105.54 USD

Gekizou Series Successive Generations Godzilla, Kaiju Part.1 (REPRODUCTION) (Box of 6pcs) <br>[Pre-Order 21/03/25]

Gekizou Series Successive Generations Godzilla, Kaiju Part.1 (REPRODUCTION) (Box of 6pcs)
[Pre-Order 21/03/25]

On Sale $153.33 USD Regular price $170.36 USD

Character Vocal Series 01: Hatsune Miku Hatsune Miku: Rabbit Hole Ver. Nendoroid No.2730 <br>[Pre-Order 23/03/25]

Character Vocal Series 01: Hatsune Miku Hatsune Miku: Rabbit Hole Ver. Nendoroid No.2730
[Pre-Order 23/03/25]

On Sale $56.10 USD Regular price $62.33 USD

Azur Lane Prinz Eugen: Kindred Evening Spirits Figurine <br>[Pre-Order 20/04/25]

Azur Lane Prinz Eugen: Kindred Evening Spirits Figurine
[Pre-Order 20/04/25]

On Sale $243.83 USD Regular price $270.92 USD

Bocchi the Rock! Nijika Ijichi: Casual Clothes Ver. Nendoroid No.2729 <br>[Pre-Order 23/03/25]

Bocchi the Rock! Nijika Ijichi: Casual Clothes Ver. Nendoroid No.2729
[Pre-Order 23/03/25]

On Sale $44.13 USD Regular price $49.03 USD

Berserk Zodd Bust Figure <br>[Pre-Order 23/03/25]

Berserk Zodd Bust Figure
[Pre-Order 23/03/25]

On Sale $64.33 USD Regular price $71.47 USD

Arknights Młynar Nendoroid No.2692 <br>[Pre-Order 23/03/25]

Arknights Młynar Nendoroid No.2692
[Pre-Order 23/03/25]

On Sale $56.85 USD Regular price $63.16 USD

Kill la Kill BUZZmod Ryuko Matoi 1/12 scale action figure <br>[Pre-Order 23/03/25]

Kill la Kill BUZZmod Ryuko Matoi 1/12 scale action figure
[Pre-Order 23/03/25]

On Sale $112.19 USD Regular price $124.66 USD

Date A Bullet White Queen: Bare Leg Bunny Ver. Figurine <br>[Pre-Order 06/04/25]

Date A Bullet White Queen: Bare Leg Bunny Ver. Figurine
[Pre-Order 06/04/25]

On Sale $286.46 USD Regular price $318.29 USD

Sword Art Online Alicization: War of Underworld 1/4 Asuna Nightwear Ver. Figurine <br>[Pre-Order 27/04/25]

Sword Art Online Alicization: War of Underworld 1/4 Asuna Nightwear Ver. Figurine
[Pre-Order 27/04/25]

On Sale $273.75 USD Regular price $304.16 USD

Plumpmoa Original Figurine illustration by EnMorikura <br>[Pre-Order 02/03/25]

Plumpmoa Original Figurine illustration by EnMorikura
[Pre-Order 02/03/25]

On Sale $169.04 USD Regular price $187.82 USD

Goddess of Victory: Nikke Noir: Black Rabbit Figurine <br>[Pre-Order 16/03/25]

Goddess of Victory: Nikke Noir: Black Rabbit Figurine
[Pre-Order 16/03/25]

On Sale $192.97 USD Regular price $214.41 USD

Our anime shop sells Naruto, MHA, JJK, Demon Slayer, Pokemon and other anime merchandise at low prices

ONE PIECE FLUFFY PUFFY FIGURE - A.CHOPPER 4983164868005

One Piece Fluffy Puffy Figure - Tony Tony Chopper

$22.80 USD (2 Left)

NENDOROID SWACCHAO MY HERO ACADEMIA KATSUKI B

Nendoroid Swacchao! My Hero Academia - Katsuki Bakugo Figure

On Sale $32.71 USD Regular price $60.92 USD (1 Left)

JUJUTSU KAISEN POP UP PARADE FIGURE MEGUMI FU

Jujutsu Kaisen Pop Up Parade Figure - Megumi Fushiguro

On Sale $38.88 USD Regular price $60.23 USD (1 Left)

NENDOROID 1687 HOLOLIVE HOUSHOU MARINE

Nendoroid 1687 Hololive Houshou Marine Action Figure - Collectible for Fans

$68.62 USD (1 Left)

NENDOROID 1823 HOLOLIVE USADA PEKORA

Nendoroid 1823 Hololive Usada Pekora Figure

$68.62 USD (2 Left)

NENDOROID SWACCHAO MY HERO ACADEMIA IZUKU MID

Nendoroid SwacchaO My Hero Academia Izuku Midoriya Figure

On Sale $32.71 USD Regular price $38.04 USD (6 Left)

NENDOROID SWACCHAO MY HERO ACADEMIA SHOTO TOD

Nendoroid Swaccha My Hero Academia Shoto Todoroki Figure

On Sale $32.71 USD Regular price $38.04 USD (3 Left)

NENDOROID 1655 DEMON SLAYER SHINOBU KOCHO

Nendoroid 1655 Shinobu Kocho - Demon Slayer figurine

On Sale $52.61 USD Regular price $53.37 USD (2 Left)

YURAYURA HEAD SPY×FAMILY YORU FORGER

Yurayura Head – Spy × Family Yoru Forger

On Sale $21.27 USD Regular price $22.80 USD (1 Left)

YURAYURA HEAD SPY×FAMILY LLOYD FORGER

YURAYURA HEAD - SPY×FAMILY Lloyd Forger

On Sale $21.27 USD Regular price $30.42 USD (5 Left)

MY HERO ACADEMIA POP UP PARADE TOMURA SHIGARA

My Hero Academia Pop Up Parade Tomura Shigaraki Figure

On Sale $43.46 USD Regular price $68.54 USD (5 Left)

“DEMON SLAYER: KIMETSU NO YAIBA” CHOKONOSE FIGURE “USU TENGEN” PILLAR TRAINING EDITION 4582733423937

DEMON SLAYER: KIMETSU NO YAIBA Usu Tengen Chokonose Figure - Pillar Training Edition

On Sale $24.32 USD Regular price $38.04 USD (30 Left)

THE QUINTESSENTIAL QUINTUPLETS? CHOKONOSE FIGURE “NAKANO SATSUKI” 4582733423777

Chokonose Nakano Satsuki Figure - The Quintessential Quintuplets

On Sale $24.32 USD Regular price $52.61 USD (37 Left)

MY HERO ACADEMIA AGE OF HEROES KATSUKI BAKUGO

My Hero Academia Age of Heroes Katsuki Bakugo Figure

On Sale $22.80 USD Regular price $41.93 USD (34 Left)

DEMON SLAYER KIMETSU NO YAIBA MOH!MENT NEZUKO 4582733421841

Demon Slayer Kimetsu no Yaiba mOH!ment Figures

On Sale $18.22 USD Regular price $60.92 USD (28 Left)

TOKYO REVENGERS FIGURE INUI SEIZOU 45155900

Tokyo Revengers Inui Seizou Figure

On Sale $21.27 USD Regular price $34.31 USD (31 Left)

DRAGON BALL Z G×MATERIA BARDOCK 4983164879728

Dragon Ball Z G×Materia Bardock Action Figure

On Sale $25.08 USD Regular price $34.31 USD (34 Left)

THE QUINTESSENTIAL QUINTUPLETS - Relax Time Satsuki Nakano Figure

THE QUINTESSENTIAL QUINTUPLETS - Relax Time Satsuki Nakano Figure

On Sale $25.08 USD Regular price $30.46 USD (33 Left)

SPY X FAMILY LUMINASTA FIGURE FIONA FROST NIGHTCLOTH D120390

SPY x FAMILY Fiona Frost Luminasta Figure - Nightcloth Edition

On Sale $21.27 USD Regular price $26.68 USD (40 Left)

Demon Slayer Kimetsu no Yaiba Chokonose Mini Figure - Pillar Training Edition (3)

Demon Slayer Kimetsu no Yaiba Chokonose Mini Figure - Pillar Training Edition (3)

$18.22 Regular price $22.80 USD (12 Left)

> See more anime figures

Kuji - One Piece The Greatest Battle

Kuji - One Piece The Greatest Battle

$11.44 USD (77 Left)

Kuji - Chiikawa - Ramen For Everyone

Kuji - Chiikawa - Ramen For Everyone

$10.67 USD

Kuji - Bocchi The Rock Volume 3

Kuji - Bocchi The Rock Volume 3

$11.44 USD (48 Left)

Kuji Kuji - My Hero Academia - Stand Up Again <br>[Pre-Order]

Kuji - My Hero Academia - Stand Up Again

$10.67 USD (44 Left)

Kuji - Saint Seiya - Golden Zodiac Chapter 4

Kuji - Saint Seiya - Golden Zodiac Chapter 4

$14.10 USD

Kuji Kuji - Bruna Animal - Winter Collection <br>[Pre-Order]

Kuji - Bruna Animal - Winter Collection

$10.67 USD

Kuji - Is The Order A Rabbit? - Seven Rabbit Sins

Kuji - Is The Order A Rabbit? - Seven Rabbit Sins

$9.91 USD

Kuji - Blue Lock - Chain of Enthusiasm

Kuji - Blue Lock - Chain of Enthusiasm

$10.67 USD

Kuji - Snow Miku 3rd Season

Kuji - Snow Miku 3rd Season

$12.20 USD

Kuji Kuji - Fate Grand Order- Return Of Servant Summer Festival!! <br>[Pre-Order]

Kuji - Fate Grand Order- Return Of Servant Summer Festival!!

$12.20 USD

Kuji - Quintessential Quintuplets - Share The Warmth

Kuji - Quintessential Quintuplets - Share The Warmth

$12.20 USD

Kuji - The Meloncholy of Haruhi Suzumiya

Kuji - The Meloncholy of Haruhi Suzumiya

$9.91 USD

Kuji - Goddess Of Victory: Nikke Chapter 4

Kuji - Goddess Of Victory: Nikke Chapter 4

$12.20 USD

Kuji Kuji - Hunter X Hunter Greed Island <br>[Pre-Order]

Kuji - Hunter X Hunter Greed Island

$11.44 USD (57 Left)

Kuji - Full Metal Alchemist - Those Who Open The Door

Kuji - Full Metal Alchemist - Those Who Open The Door

$12.20 USD (9 Left)

Kuji - Too Many Losing Heroines! (Makeine)

Kuji - Too Many Losing Heroines! (Makeine)

$9.91 USD (14 Left)

Kuji - Koala's March

Kuji - Koala's March

$9.91 USD

Kuji - Sanrio Grand

Kuji - Sanrio Grand

$13.34 USD (37 Left)

Kuji - Naruto Shippuden - Legendary Sannin

Kuji - Naruto Shippuden - Legendary Sannin

$11.44 USD (32 Left)

Kuji - Disney Dreaming Celebration

Kuji - Disney Dreaming Celebration

$13.65 USD (10 Left)

Kuji - Dragonball Vs Omnibus Ultimate

Kuji - Dragonball Vs Omnibus Ultimate

$11.44 USD

Kuji - One Piece - Road To Dawn

Kuji - One Piece - Road To Dawn

$11.44 USD (72 Left)

Kuji - Demon Slayer - Locus

Kuji - Demon Slayer - Locus

$12.20 USD (17 Left)

Kuji - The Legend of Zelda Borrowed Items from Hyrule

Kuji - The Legend of Zelda Borrowed Items from Hyrule

$10.67 USD (13 Left)

Kuji - Spy X Family Care For Another?

Kuji - Spy X Family Care For Another?

$10.67 USD (32 Left)

Kuji Kuji - The Quintessential Quintuplets The Movie - The Happy Ties <br>[Pre-Order]

Kuji - The Quintessential Quintuplets The Movie - The Happy Ties

$11.44 USD (37 Left)

Kuji - Crayon Shinchan - Delicious Chocobi

Kuji - Crayon Shinchan - Delicious Chocobi

$9.91 USD (40 Left)

Kuji - Natsume's Book of Friends - Nyanko Sensei's Lunch Box

Kuji - Natsume's Book of Friends - Nyanko Sensei's Lunch Box

$10.67 USD (9 Left)

Kuji - Hello Kitty - Colorful Kitty (50th Anniversary)

Kuji - Hello Kitty - Colorful Kitty (50th Anniversary)

$11.82 USD (30 Left)

Kuji - Solo Leveling (SEGA)

Kuji - Solo Leveling (SEGA)

$9.76 USD

Kuji - Touken Ranbu - Companion Walk Part 2

Kuji - Touken Ranbu - Companion Walk Part 2

$9.91 USD

Kuji - Godzilla 70th Anniversary

Kuji - Godzilla 70th Anniversary

$12.20 USD

Kuji - Jujutsu Kaisen - Morning Routine

Kuji - Jujutsu Kaisen - Morning Routine

$9.76 USD

Kuji - Hatsune Miku GT Project 15th Anniversary

Kuji - Hatsune Miku GT Project 15th Anniversary

$11.44 USD (15 Left)

Kuji Kuji - Kuromi - Dressy

Kuji - Kuromi - Dressy

$11.82 USD (28 Left)

Kuji - Atelier Ryza: Queen Of Eternal Darkness and The Secret Hideout

Kuji - Atelier Ryza: Queen Of Eternal Darkness and The Secret Hideout

$12.05 USD

Kuji - Crayon Shin-Chan - Let's Go Camping!

Kuji - Crayon Shin-Chan - Let's Go Camping!

$14.10 USD

Kuji Kuji - Alya Sometimes Hides Her Feelings in Russian <br>[Pre-Order]

Kuji - Alya Sometimes Hides Her Feelings in Russian

$9.91 USD

Kuji - My Hero Academia - You're Next

Kuji - My Hero Academia - You're Next

$10.67 USD

Kuji - Bleach - Stirring Souls Vol. 1

Kuji - Bleach - Stirring Souls Vol. 1

$11.44 USD (18 Left)

Kuji Kuji - The Quintessential Quintuplets - Best Holiday

Kuji - The Quintessential Quintuplets - Best Holiday

$11.44 USD (20 Left)

Kuji - Kamen Rider Gotchard

Kuji - Kamen Rider Gotchard

$11.44 USD

Kuji Kuji - Cogimyun <br>[Pre-Order]

Kuji - Cogimyun by Sanrio

$11.82 USD (60 Left)

Kuji - Nijisanji HEROES Beach House

Kuji - Nijisanji HEROES Beach House

$9.76 USD

Kuji Kuji - Laid-Back Camp (Yuru Camp) <br>[Pre-Order]

Kuji - Laid-Back Camp (Yuru Camp) Season 3

$11.44 USD

Kuji Kuji - Yu-Gi-Oh! Series Vol. 4 - Egyptian God

Kuji - Yu-Gi-Oh! Series Vol. 4 - Egyptian God

$11.44 USD (15 Left)

Kuji Kuji - Hangyodon - Music Time <br>[Pre-Order]

Kuji - Hangyodon - Music Time

$11.82 USD (34 Left)

Kuji - Dragonball Daima

Kuji - Dragonball Daima

$11.44 USD (43 Left)

Kuji Kuji - Pokemon Type: Ghost

Kuji - Pokemon Type: Ghost

$9.91 USD (11 Left)

> See more Kuji

🕹️Paw Game - Sanrio Marshmallow Diaper Plush Collection (3 Designs)

🕹️Paw Game - Sanrio Marshmallow Diaper Plush Collection (3 Designs)

$0.00 USD (12 Left)

🕹️Paw Game - UFO Catcher: Craftholic Trio Rab Sloth and Korat Lazy Plush BIG (3 Designs)

🕹️Paw Game - UFO Catcher: Craftholic Trio Rab Sloth and Korat Lazy Plush BIG (3 Designs)

$0.00 USD (2 Left)

🕹️Paw Game - Bocchi the Rock Anime Figure Collection

🕹️Paw Game - Bocchi the Rock Anime Figure Collection

$0.00 USD (9 Left)

🕹️Paw Game - Hatsune Miku Figures

🕹️Paw Game - Hatsune Miku Figures

$0.00 USD (5 Left)

🕹️Paw Game - The Quintessential Quintuplets Figures

🕹️Paw Game - The Quintessential Quintuplets Figures

$0.00 USD (9 Left)

🕹️Paw Game - Rilakkuma Children's Lunch Mini Mascot Keychain (5 Designs)

🕹️Paw Game - Rilakkuma Children's Lunch Mini Mascot Keychain (5 Designs)

$0.00 USD (10 Left)

> See more claw machines

Office, Bags and Luggage
Accessories Evagelion Unit-01 Large Crossbody

Evagelion Unit-01 Large Crossbody

$45.75 USD

Accessories Evangelion Unit-01 Sling Bag

Evangelion Unit-01 Sling Bag

On Sale $43.92 USD Regular price $54.89 USD (4 Left)

Accessories Evangelion Unit-01 Wallet

Evangelion Unit-01 Wallet

On Sale $30.42 USD Regular price $54.89 USD (14 Left)

Accessories Gundam Seed GAT-X105 – Crossbody Bag

Gundam Seed GAT-X105 – Crossbody Bag

On Sale $21.34 USD Regular price $41.17 USD (3 Left)

Accessories Gundam Seed GAT-X105 – Giant Mouse Pad

Gundam Seed GAT-X105 – Giant Mouse Pad

$12.20 USD (1 Left)

Accessories Gundam Seed GAT-X105 – Waist Bag / Crossbody Bag

Gundam Seed GAT-X105 – Waist Bag / Crossbody Bag

On Sale $25.15 USD Regular price $41.17 USD (1 Left)

Accessories Kamen Rider 1 Bi-Fold Wallet

Kamen Rider 1 Bi-Fold Wallet

On Sale $18.29 USD Regular price $28.97 USD (5 Left)

Accessories Kamen Rider 1 Card Holder Fxc

Kamen Rider 1 Card Holder Fxc

On Sale $12.95 USD Regular price $25.16 USD (3 Left)

Accessories Kamen Rider Shadow Moon Card Case

Kamen Rider Shadow Moon Card Case

On Sale $7.62 USD Regular price $10.67 USD

Accessories Ms-06F Zaku Ii Crossbody Bag

Ms-06F Zaku Ii Crossbody Bag

$54.13 USD (3 Left)

Ms-06S Char'S Zaku Ii Ags Backpack

$118.94 USD Sold Out

Ms-06S Char'S Zaku II Sling Bag

$60.99 USD Sold Out

Rx-78-2 Gundam Ags Backpack

$118.94 USD Sold Out

Rx-78-2 Gundam Sling Bag

$66.33 USD Sold Out

Accessories The Little Prince Starlight – Ags Backpack

The Little Prince Starlight – Ags Backpack

$96.83 USD (1 Left)

Accessories The Little Prince Starlight – Crossbody Bag

The Little Prince Starlight – Crossbody Bag

$40.41 USD (1 Left)

Accessories The Little Prince Starlight – Crossbody Bag

The Little Prince Starlight – Crossbody Bag

$54.13 USD (1 Left)

Accessories The Little Prince Starlight – Fashion Backpack

The Little Prince Starlight – Fashion Backpack

$66.33 USD (2 Left)

Accessories Zgmf-X09A Justice Gundam – Ags Pro Suspension Backpack Fxc

Zgmf-X09A Justice Gundam – Ags Pro Suspension Backpack Fxc

$124.28 USD (4 Left)

> More from FX Creations

Largest Anime Shop in the USA

Discover Otaku House, your ultimate online destination for all things anime in the United States. With over 140 in-stock kuji titles and a wealth of experience, we stand as one of the largest and most trusted online anime shops. Explore our vast collection of action figures, plushies, model kits, and exclusive collectibles.

Browse Our Anime Products Store Online And Buy Something You Like!

Otaku House is an anime merchandise online store that caters to all anime and manga enthusiasts, as well as novelty gift items from Japan. With merchandise ranging from anime figures to character goods, you can buy anime products online and avail our worldwide shipping. Be it a hobby or for gifting, we’ve got the right merchandise for you.

ANIME FIGURES

Anime figures and collectibles are a must-have for all anime and manga lovers. Otaku House offers an extensive range of anime figures that you just can’t get enough of!

OFFICIAL MODEL KITS

Looking for the latest official Gundam model kits? Look no further than our collection of model kits that are perfect for hobbyists and even newbies. Buy our model kits and other anime stuff while they’re hot!

CHARACTER GOODS

Searching for that elusive anime plushie? Want to give an anime and manga lover the perfect gift? Head over to your character goods section and you’ll see a wide range of plushies, posters, jigsaw puzzles that you can choose from.

TRADING CARDS

Are there any trading card game enthusiasts out there? Build your card game collection with our range of anime trading cards. Available in English and Japanese, you can buy these anime merch online. You’ll find the missing piece for your card collection you’re looking for at Otaku House!

PLUSHIES

Otaku House offers a curated range of anime plushies that capture the essence of your favorite characters. These soft toys are huggable companions that bring your cherished anime worlds to life. Perfect as gifts or personal keepsakes, our plushies offer nostalgia and comfort.

NANO BLOCKS

Otaku House's Nanoblocks sets give anime and construction fans a unique, interactive experience. These beginner-friendly kits let you assemble chibi versions of iconic characters, adding a personalized touch to your anime collection. No special tools are needed—just a love for anime and a bit of patience.

Try Your Hand At Ichiban Kuji And Win Big At Our Anime Merchandise Online Store

Test your luck at Otaku House’s Ichiban Kuji! Get a chance to win anime and manga merchandise by purchasing a ticket and wait for the lucky draw. You’ll have a chance to win exclusive prizes while enjoying the thrill and excitement of participating in our ichiban kuji.

Play Our Online Claw Machine And Win Even More

Want to win more anime merchandise and prizes while enjoying a fun and exciting game? Skip long arcade lines and simply enjoy an online claw machine game or two while you’re comfortable in your home. With the Otaku House Online Claw Machine, you get to experience playing like it’s the real deal! What’s even better? Take a look at all the possible anime stuff you can win!

Choose Otaku House for All Things Anime in the US

Otaku House is the go-to store for those who want to buy anime and manga stuff! Our extensive range of anime and manga merchandise makes our store a haven for hobbyists, enthusiasts, and for anyone who just wants to have fun and experience something new. You can browse and purchase from our online store, enjoy our ichiban kuji, and play our online games through our anime store. What more can you ask for? Buy our anime merch online!

Frequently Asked Questions About Our Anime Merchandise Shop

1. IS THERE FREE SHIPPING WITHIN THE US?

USA shipping fees apply for the items when you buy anime products from our online store. You can view our standard shipping rates on the delivery information page. Do note that the shipping fee is also dependent on the weight of your package.

2. DO YOU SHIP TO ALL STATES IN THE US?

Yes, we ship to all states in America. However, some of our anime and manga merchandise may be restricted in other regions. We reserve the right to issue a refund in case we cannot ship the items.

3. HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

Upon dispatch of the items you purchase from our anime store online, delivery will generally take between 1 to 3 weeks, depending on the sorting speed, customs clearance, and the local post office.

4. ARE YOU BASED IN THE US?

Otaku House is based in Singapore. However, we cater to a global fanbase and offer worldwide shipping to make our anime merchandise available for anime enthusiasts in America and other countries, such as Canada and Australia

5. WHAT PAYMENT METHODS ARE ACCEPTED?

Otaku House offers convenient payment options for easy checkout. We accept credit and debit cards, PayPal, Shop Pay, and GooglePay.

6. IS MY PAYMENT INFORMATION SECURE?

We prioritize customer security using secure payment gateways and SSL certificates to encrypt transaction data. This ensures that your payment information remains confidential and secure. For peace of mind, please refer to our Privacy Policy page for more details.

7. WHAT IS THE SHIPPING COST FOR ORDERS TO THE UNITED STATES?

All anime merchandise orders are shipped via Registered International Standard Airmail, DHL, or FedEx. Shipping cost for orders to the US varies, depending on weight. Please refer to the table below for the estimated shipping costs in SGD:

0.0 kg – 0.09 kg

$13.75

0.1 kg – 0.19 kg

$15.47

0.2 kg – 0.49 kg

$19.96

0.5 kg – 0.75 kg

$25.45

0.75 kg – 1 kg

$30.94

0.75 kg - 1.25 kg

$39.51

1.25 kg – 1.49 kg

$48.08

1.5 kg – 2.0 kg

$59.06



8. HOW LONG DOES SHIPPING TO THE UNITED STATES TAKE?

Upon dispatch, shipping to the US may take from 1 to 3 weeks, depending on the efficiency of the customs clearance and local post office. Otaku House aims to deliver quality anime merchandise to you as soon as possible, however, some instances may affect the delivery schedules.

9. CAN I TRACK MY ORDER?

Yes. Once Otaku House has shipped your orders to your address in America, we will ensure that you are well informed of the status of your anime merchandise. You will receive an email with the tracking number that you can use to monitor your orders. However, if you haven’t received your tracking number, please contact our customer service for assistance.

10. WHAT IS THE RETURN AND REFUND POLICY?

We adhere to stringent quality control measures when it comes to our anime merchandise. However, in instances where we miss factory defects, you can send us an email through the email you used for the transaction within 5 days after you’ve received your order. Include a photograph of the defective item alongside the box indicating your shipping address. Include a copy of valid ID to allow us to track your order efficiently. Refer to our Exchange/Returns Policy page for more information.

11. DO YOU OFFER GIFT CARDS?

Yes. We offer gift cards if you wish to make a fellow anime fan’s special day even more special. Our gift cards are available in $10, $25, $50, and $100 denominations. Our gift cards are sent through email and will include instructions on how to redeem them before the checkout. 

12. ARE THERE ANY SPECIAL PROMOTIONS OR DISCOUNTS FOR AMERICAN CUSTOMERS?

Yes. Otaku House’s special promotions are available for our global clients, including our American customers. All special promotions are subject to availability and are open until supplies last. To keep up to date with our latest promotions, make sure you visit our Free Gifts/Promotion page for further details.

13. CAN I PRE-ORDER ITEMS THAT ARE NOT YET AVAILABLE?

Absolutely! Visit our Pre Orders page to view the anime merchandise that you wish to purchase. Estimated release dates are posted on each anime merch. However, please take note that these dates may vary and delays to the estimated release dates may happen. 

14. DO YOU OFFER ANY LIMITED EDITION OR EXCLUSIVE MERCHANDISE?

Otaku House has a limited edition or exclusive merchandise collection to entice anime collectors and dedicated fans. These special items could range from collectible figures to unique apparel and accessories. It’s best to keep an eye on Otaku House's website to find out about the latest exclusive or limited edition items.

15. WHAT MEASURES ARE IN PLACE TO ENSURE PRODUCT AUTHENTICITY?

Otaku House prioritizes product authenticity. We source our anime merchandise from reputable manufacturers and authorized distributors. Certificates of authenticity or official branding are commonly provided for high-value items. To gain assurance of product authenticity, it's advisable to consult our website or reach out to our customer support for details.

H3 16. HOW DO I CONTACT CUSTOMER SUPPORT?

At Otaku House, we're committed to providing exceptional customer service. You can easily contact our support team through multiple avenues for any questions or concerns. Whether via a phone, quick email, or our social media channels, we're always here to assist you. We even offer live chat support for real-time assistance. Please allow us 3 working days to respond to your emails. Delays can occur during peak seasons. For urgent concerns, please call our branches directly.

17. CAN I LEAVE PRODUCT REVIEWS?

Absolutely. Otaku House highly values customer feedback. We encourage you to share your experiences with our anime merchandise. Your reviews not only help us improve, but they also guide fellow fans in making informed decisions. To leave a product review, navigate to the product page on our website and follow the review submission guidelines. We can't wait to hear your thoughts!

18. DO YOU HAVE A LOYALTY OR REWARDS PROGRAM?

Yes, at Otaku House, we believe in rewarding our loyal customers. Our loyalty program allows you to earn points with every purchase, which can be redeemed for discounts on future orders. To join, create on our website and start collecting points immediately. It's our way of saying thank you for making us your go-to destination for all anime stuff!

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