USA Shipping Info
Yes, we ship to USA
We are delighted to offer shipping services to all U.S. states!
Duties & Taxes (DDP)
Effective Aug 29, 2025, all imports to the U.S. are subject to tariffs/duties. To keep things smooth:
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We ship DDP (Delivered Duty Paid) to the USA.
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Included in your price: U.S. tariffs/duties, customs processing, and courier advancement/dispersion fees.
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You pay $0 on delivery. There are no surprise charges from customs or the courier.
Shipping Methods
We ship mainly with DHL, FedEx, or our customized Otaku House's eCommerce Priority service.
Shipping fees are based on actual or volumetric weight of your order, whichever is higher. An estimate for the shipping fees is below.
USA Shipping Rates
- Upon dispatch, delivery estimate of 5-7 days depending on sorting speed of USA customs clearance and local post office.
- The USD rates here are only estimates and are subject to change during checkout as the exchange rates fluctuates daily.
- The rates listed below serve as samples to offer you a general understanding of our pricing structure. Rest assured, our actual shipping rates are highly detailed and tailored to ensure you receive the most cost-effective shipping solution for your specific order.
| Weight | Service | New Price (USD) | Old Price* (USD) | You Save |
|---|---|---|---|---|
| 1.0 kg (2.20 lbs) | Ecommerce Priority (5–7 days) | $27.56 | $24.51 | — |
| 1.5 kg (3.31 lbs) | Ecommerce Priority (5–7 days) | $35.23 | $46.79 | -$11.56 |
| 2.0 kg (4.41 lbs) | Ecommerce Priority (5–7 days) | $40.26 | $56.15 | -$15.89 |
| 3.0 kg (6.61 lbs) | Ecommerce Priority (5–7 days) | $52.30 | $63.52 | -$11.22 |
| 4.0 kg (8.82 lbs) | Ecommerce Priority (5–7 days) | $61.30 | $71.50 | -$10.20 |
| 5.0 kg (11.02 lbs) | Ecommerce Priority (5–7 days) | $71.74 | $82.34 | -$10.60 |
| 6.0 kg (13.23 lbs) | Ecommerce Priority (5–7 days) | $80.10 | $96.42 | -$16.32 |
| 7.0 kg (15.43 lbs) | Ecommerce Priority (5–7 days) | $88.23 | $111.29 |
-$23.05 |
| 9.0 kg (19.84 lbs) | Ecommerce Priority (5–7 days) | $104.97 | $131.10 | -$26.13 |
| 10.0 kg (22.05 lbs) | Ecommerce Priority (5–7 days) | $113.33 | $145.28 | -$31.95 |
| 13.0 kg (28.66 lbs) | Ecommerce Priority (5–7 days) | $124.88 | $165.46 |
-$40.59 |
Tip: Too much trouble to scan through the charts? Add your favorite items to your cart and get a shipping estimate at checkout. No charges until you confirm payment!
Kuji (NON-FLATSHIP)
- Kuji orders will need additional shipping fees after packing as we won't know the item you get during purchase. Look for 'FLATSHIP' in the title for exceptions.
- We'll send a separate shipping invoice for you to choose your preferred method.
- Feel free to choose postal mail like USPS or courier like FedEx or DHL.
- No refunds will be given in the event that shipping is not paid.
Kuji (FLATSHIP)
- For FLATSHIP Kuji, no shipping top ups are necessary.
- If your order includes both FLATSHIP and NON-FLATSHIP items, it's treated as NON-FLATSHIP. The initial shipping paid is credited toward the final bill after packing.
Other Items
- For all other items, FLATSHIP shipping applies, charged upfront with no additional top-ups.
- Large orders with upfront shipping not applied will be billed after packing for optimal rates.
- If an order consists of both FLATSHIP and NON-FLATSHIP items, we will treat the order as NON-FLATSHIP. The shipping paid in this case is credited to the final shipping bill after packing.
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No partial refunds will be given in the event that we combine multiple orders together.
Pre-orders
- In the event that the shipping weight of the actual item defers too differently from the estimate we may invoice you for the difference; otherwise it will be the usual FLATSHIP.
Shipping Address Accuracy & Delivery Responsibility Policy
Customers are solely responsible for providing a complete and accurate shipping address at the time of checkout. This includes all required details such as apartment number, unit number, suite number, building name, postal code, and any other information necessary for successful delivery.
Orders will be shipped exactly as per the address entered by the customer. We are not responsible for delivery delays, failed deliveries, or returned parcels resulting from incomplete, incorrect, or outdated address information provided at checkout.
If a parcel is returned to us due to an insufficient or incorrect address:
- The customer will be responsible for any reshipping fees.
- Original shipping fees are non-refundable.
- If the customer chooses not to proceed with reshipment, there shall be no refund or restitution given.
We are unable to guarantee address corrections after an order has been processed or shipped.
By completing a purchase, the customer acknowledges and agrees to this policy.