Online Claw Machine
Another online Claw Machine!! Grab the item and we will ship it to you anywhere in the world.
Prize Info
Get ready to cuddle up with these adorable Sumikko Gurashi Autumn Reading Plush toys! Each plush is made with soft, high-quality materials to provide maximum comfort and enjoyment. You won't be able to resist hugging them close during the chilly autumn months! Choose from 5 designs and collect them all to add a touch of cuteness to your fall decor. Perfect for kids and adults alike, these plush toys are sure to bring warmth and joy to your home.
Join Our Influencer Campaign
We are thrilled to launch our latest influencer campaign to promote the Otaku House Online Claw Machines, featuring exclusive plushies made in your likeness!
FAQ - Claw Machines
United States Frequently Asked Questions
General
Yes, you can find the rest of the claw machines here.
💎 Buy Gems here. Free Gems will also be given daily.
Yes, we ship to all States in the USA. You will need to claim your prizes to get them after winning. Check your account for shipping options! (My Account -> Claim Paw Machine Prizes)
We ship by EMS / FedEx or DHL and shipping times take one to three weeks.
We will keep your items for 2 weeks. After that, the prizes are deemed to be forfeited.
We will try our best to send the design you caught, but in the event, a different design is sent, we will not resend the item. These errors happen when the items look similar; we will try our best to prevent this.
To ensure fairness for all players, we do not allow exchanges.
The paw prizes are handled differently and we are unable to consolidate them currently.
Gameplay
We will not honour the win. Whoever that makes the prize drop during their turn will get the win.
We will not honour the prize.
We will honour one prize only. The prize will be randomly given.
We will not honour the win.
Once the prize is in the chute, report the game by following the instructions at the bottom for registering a win, and we will award the win to you.
Once the prize is in the chute, it is already considered a win. Any further attempts to retrieve the prize from the chute will be ignored, and we will not honor any subsequent claims of a win.
After the game ended, click on "Win is not registered" button to report the game.
All reported games will be reviewed within 1 working week. You dont have to email us.
For whatever reason you are not able to report the current game, do report the next game in the same machine.
Dont panic, simply provide us with the Game ID of the next game you played and we can take it from there!
We will not honour the prize
Your turn will end and whoever is next in queue will play next.
While there could be many possibilities why a video cant be seen.
One of the most common reason is your device is running on power saving mode.
Turn it off and check the video again.
Feel free to contact us if it still doesn't work.
Gems
If you are using Apple Pay, Google Pay or Paypal Express, Shopify may
have created a new account using the email binded to your payment provider and your gems is probably there.
Do contact us providing us with your alternate email and we will check it out for you.
Nope.
help@otakuhouse.com. If applicable, please provide a Game ID to assist our support team to understand your issue better.
*Terms and conditions apply. We reserve the right to suspend the practice plays or reset the free gems at any time for individual or all accounts regardless of whether gems have been claimed.
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