🕹️Paw Game - UFO Catcher: Sanrio Pom Pom Purin & Pochacco Mokomoko Panda Plush (XL)

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Boss Kitty's Online UFO Catcher

We now have online Claw Paw Machines!! This beauty is called “Uchiha”, and he's ready to bring you to a Wonderland of prize-grabbing! No app is required to play the game.

Prize Info

Which do you prefer? Sanrio Pom Pom Purin or Pochacco ? Win your own XL Plush! 




Item Weight

Each item weighs around 1000g. 



FAQ United States

Do you have other Online Claw Machines?

Yes, you can find the rest of the claw machines here.

Do you ship to USA?

Yes, we ship to all States in the USA. You will need to claim your prizes to get them after winning. Check your account for shipping options! (My Account -> Claim Paw Machine Prizes)

We ship by EMS / FedEx or DHL and shipping times take one to three weeks.

How long do you keep my prizes?

We will keep your items for 2 weeks. After that, the prizes are deemed to be forfeited.

If I am under your consolidation plan, can I consolidate the prizes to USA?

The paw prizes are handled differently and we are unable to consolidate them currently.

What happens when the prize is stuck on the claw at the end of the game?

We will not honour the win. Whoever that makes the prize drop during their turn will get the win.

Will you send me the exact design I caught?

We will try our best to send the design you caught, but in the event, a different design is sent, we will not resend the item. These errors happen when the items look too similar; we will try our best to prevent this.

What happens when I manage to grab more than one prize in a game?

We will honour one prize only.

What happens if I manage to grab a part of the prize and not the whole item? (Like the tag, ribbon, accessory etc.)

We will not honour the prize.

What happens if I grab a prop in the machine? (Like plastic balls, wooden blocks etc.)

We will not honour the win.

What happens if I win a game but it's not registered as a win?

After the game ended, click on "Win is not registered" button to report the game.

All reported games will be reviewed within 1 - 3 working days. You dont have to email us.

For whatever reason you are not able to report the current game, do report the next game in the same machine.

I forgot to report the game when win is not registered!

Dont panic, simply provide us with the Game ID of the next game you played and we can take it from there!

What happens if the prize drops outside the machine?

We will not honour the prize

What happen when I run out of gems during my play?

Your turn will end and whoever is next in queue will play next.

I know this is still undergoing Beta testing. Who should I contact if there are weird issues?

help@otakuhouse.com. If applicable, please provide a Game ID to assist our support team to understand your issue better.

I dont see my gems after making a purchase

If you are using Apple Pay, Shopify may have created a new account for you and your gems is probably there.
Do contact us providing us with your alternate email and we will check it out for you.

I cant see the machine streaming video. It's blank.

While there could be many possibilities why a video cant be seen.
One of the most common reason is your device is running on power saving mode.
Turn it off and will see the video again.
If it still doesn't work, feel free to contact us.

Can I refund my Gems?

Nope.

Terms

*Terms and conditions apply. We reserve the right to suspend the practice plays or reset the free gems at any time for individual or all accounts regardless of whether gems have been claimed.


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