Paid Shipping (Paw Prizes)

Vendor: Otaku House
Type: OHTools
  • guaranteeQuality checked
  • Special gift cardsSpecial gift cards
  • Returns Policy Within 7 days
  • Self-CollectionNo postage fee

About Paid Shipping (Paw Prizes)


Customer Reviews

Based on 19 reviews
37%
(7)
11%
(2)
21%
(4)
0%
(0)
32%
(6)
T
Tianga Garry
Shipping price

Shipping price is too expensive that its almost more than half the price of the item you won plus the money you put on to the game itself. Id rather find a store with minimal shipping cost

A
Anonymous
Shipping cost

Playing from Australia. I love to play otaku but thinking of the additional fee for delivery holding me back from playing. I think the shipping cost price is unreasonable. Or atleast give discounts for multiple items on the cart if it goes to same location for saving the packaging materials atleast.

N
Narelle ORourke
Awaiting delivery

I'm still waiting to receive the parcel.

m
monica
Non-existent after-sales service

I send them 4 mail, to help me because some border proplem and zero respond. I even try to interact with them on facebook direct and they respond : send an email. I will never order there again

Thank you for reaching out. We're sorry to hear that you're facing an issue, and we want to make sure we resolve it as soon as possible. Upon checking, the last email we received from you at help@otakuhouse.com was on March 24, 2024. If you've sent additional emails after that, please double-check that they were sent to the correct address.

In the meantime, feel free to send us a message on our Facebook page, and we'll do our best to assist you. However, please note that all our customer support tickets are handled via email, so reaching out to help@otakuhouse.com is the best way to ensure a prompt response.

We truly appreciate your patience and look forward to resolving this for you.

A
ALLYSON

The crane machines are very fun